Welcome to the Jungle of Process Improvement

Thanks for being here.

This blog aims to demystify the discipline of process and performance improvement and make it accessible to everyone. In a world of increased competition and shrinking margins, customers demand higher quality, quicker turnaround and lower cost. In short, we all want - and NEED - to do things better, faster and cheaper.

Statistical process control, Total Quality Management, Six Sigma, Lean and flow manufacturing and other methodologies have loaded our toolboxes with tactics and techniques to help us admire and ameliorate our business problems, but there is an esoteric air about them that makes them inaccessible to many businesses, individuals and organizations.

When I speak with individuals in the business world - whether working within a large corporation or running a sole proprietorship - I hear a loud cry for help. That cry never says, "Show me how to do a Design of Experiments!" or "I need more linear regression!" No, the cry is always, "Help me do things better, faster and cheaper!"

With that screaming need in mind, this blog aims to offer thoughts and approaches that bring process and performance improvement into the realm of the possible and the practical. As our business problems grow and fester, we need visions, mindsets, behaviors, tools and techniques that we can start using today. Collectively, I call that Sudden Six Sigma™, an approach that yields immediate impacts and lasting results.

But you can call it: Better-Faster-Cheaper™.