With apologies to my loyal readers, I must put the Better-Faster-Cheaper blog on indefinite hiatus. Once I have a couple of professional issues in hand, we will resume our discussions. Thanks to everyone for your feedback. See you again soon.
I am a GE-certified Six Sigma Black Belt with a passionate commitment to and unflinching focus on the human aspects of business, I use my expertise in customer-driven process improvement, employee engagement, customer experience, effective communications, management development and change leadership to stoke the internal fires of my coworkers and achieve real business impact. I’m always looking for ways that I can bring my whole self to the job, and help others do the same. Uniquely skilled in coaching people at all levels to define and achieve meaningful goals, I also possess broad business acumen and technical aptitude. As a leader, I’m adept at influencing without authority, collaborating at all levels and using my unique understanding of business systems, processes and people to conceive and implement simple solutions to complex problems.
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